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CSM Agenda

Prior to arriving in the virtual classroom, you must make time to do some preparatory work and pass the Scrum Foundations Test. You should expect the preparatory work to take about 2 hours. This work and passing the test are required to attend the live portion of the class and for certification.

  • The Purpose of Scrum
  • The Scrum Values
  • The Scrum Roles
  • The Scrum Process
  • The Definition of Done
  • Myth: The Scrum Master is a Project Manager
  • Myth: Sprint Zero is Part of Scrum
  • Myth: Scrum is for IT Projects
  • The Scrum Guide
  • The Agile Manifesto
  • Practice Quiz: Scrum Foundations
  • Pre-Class Test - Scrum Foundations
  • Instructor Introductions
  • Tools Introduction
  • Warm-Up: Participant's Introduction
  • Warm-Up: The Scrum Process
  • BERTEIG Sign-In - Tell Us You're Here!
  • Requirements for Certification
  • Simulation - Outcomes
  • Simulation - Logistics and Timing
  • Simulation - Product Vision
  • Simulation - Sprint Delivery and Goal (overview)
  • Adaptive Product Teams
  • Sprint 1 - ScrumMaster Responsibilities
  • Sprint 1 - Retrospective: Pluses and Deltas
  • Sprint 1 - Execute!
  • Sprint 1 - Debrief
  • Sprint 1 - Customer Feedback
  • Sprint 1 - Customer Information
  • Sprint 2 - ScrumMaster Responsibilities
  • Sprint 2 - Retrospective: Starfish Diagram
  • Sprint 2 - Simple Sprint Planning
  • Sprint 2 - Practice Simple Sprint Planning
  • Sprint 2 - Simple Task Visibility
  • Sprint 2 - Execute!
  • Sprint 2 - Debrief
  • Sprint 2 - Customer Feedback
  • Sprint 2 - The Standard "Three Little Pigs" Story
  • Agile Planning
  • Agile Planning Principles and Steps
  • The Bucket System
  • Project/Release Planning
  • Artifact Transparency
  • Mapping Dependencies
  • Scrum Maturity and Hybrid Scrum
  • Discussion: Simulation Definition of "Done"
  • Sprint 3 - ScrumMaster Responsibilities
  • Sprint 3 - Task Board and Sprint Burndown Chart
  • Sprint 3 - Retrospective: Mad Sad Glad
  • Sprint 3 - Execute!
  • Sprint 3 - Customer Feedback
  • Sprint 3 - Debrief
  • History of Agile
  • Scrum Teams
  • Agile Team Room Example
  • Agile Engineering Practices
  • High Performance Teams
  • Obstacle Removal Strategies
  • Q&A
  • CSM Learning Objectives
  • Learning Path
  • Important Course Follow-Up
  • Scrum Alliance

2007+ Testimonials for CSM

  • Better

    The Certified Scrum Master was a great course. I learned so much to apply at my workplace and even in my daily life. The instructors were really great I really enjoyed Mishkin and Jerry giving real life examples. I would recommend this course to anyone who wants to learn about agile frameworks.

    February 10, 2021

    Certified ScrumMaster® (CSM) Brampton, ON, Canada

    Saira Khan

    Program Manager

    Roche

  • Better

    The Certified Scrum Master was great training experience that will provide immediate value to my job. The hands on simulations were very valuable and both instructors (Jerry and Mishkin) are very knowledgeable and did fantastic job coordinating very interactive virtual sessions. Pre-work activities on the training.berteig.com site and additional resources provided during training sessions are great materials to reference. Thank You!

    February 09, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Jelena Novakovic

    Advisory Application Developer

    CIBC

  • Better

    This BERTEIG course was very interactive, especially considering it was virtual. The coaches are engaging and knowledgeable. The information was delivered clearly and concisely.

    February 09, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Elodie Li

    Sr. Manager, Digital Agile Sales & Marketing

    CIBC

  • The Best

    Loved the Certified Scrum Master! Simulation of a real world Scrum experience was very good.

    February 09, 2021

    Certified ScrumMaster® (CSM) Windsor, ON, Canada

    Anitha Prahladachar

    IT Team Lead, Business Systems

    Independent

  • Better

    I recommend this Certified Scrum Master for people who want to pursue their career as Scrum Master.

    February 09, 2021

    Certified ScrumMaster® (CSM) Brampton, ON, Canada

    Ghulam Sarwar

    Technical Lead

    First National Financial Lp

  • Better

    Thanks Mishkin and Jerry. Great course for basic CSM training.

    February 09, 2021

    Certified ScrumMaster® (CSM) Markham, ON, Canada

    Sandy Kim

    Scrum Master

    Morneau Shepell

  • The Best

    Very well presented and informative. Allows for hands on learning.

    February 09, 2021

    Certified ScrumMaster® (CSM) Markham, ON, Canada

    Karen Sham

    Feature agile team lead

    Morneau Shepell

  • The Best

    Loved this Certified Scrum Master! It provides a lot of good guidance and practical approach.

    February 09, 2021

    Certified ScrumMaster® (CSM) Windsor, ON, Canada

    Anitha Prahladachar

    IT Team Lead, Business Systems

    Independent

  • The Best

    I really enjoyed taking this Certified Scrum Master and would recommend it to everyone interested in learning Scrum.

    February 09, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Vincent Chan

    IT Manager

    First National

  • Better

    Very insightful and engaging Certified Scrum Master.

    February 09, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Philip Marsh

    First National Financial

    First National Financial

  • Better

    The Scrum Master Certification Training with Berteig was far beyond my expectations! They provided many great resources and hands-on experience with working in the Scrum Master role. The instructors were extremely knowledgeable and helpful, and provided us with valuable insights about the Scrum Framework and its various roles and Ceremonies. As a software developer working in an agile environment, it helped me to better understand the Scrum Process and gain confidence in my ability to lead and collaborate with my teams. Thank you for a wonderful experience!

    January 30, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Florence Shelley Cobarrubia

    Software Developer

    Rangle.io

  • The Best

    "The Certified Scrum Master has more than met my expectations. A wonderfully practical course - both personally and professionally. I will take away lots of things that I can quickly and easily apply."

    January 27, 2021

    Certified ScrumMaster® (CSM) Mississauga, ON, Canada

    Miguel Mayans

    Program Manager / Scrum Master

    Walmart

  • Better

    The Certified Scrum Master training was very helpful to understand the Scrum framework, but more important how to effectively apply it.

    January 27, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Alexandre Occhini

    Regulatory

    Roche

  • Better

    The CSM course from Bertieg provided valuable and much needed practical hands-on training in a collaborative environment. I strongly recommed it for anyone looking to advance as a Scrum Master.

    January 27, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Adetutu Akinyemi

    Student

    Topron

  • Better

    Certified Scrum Master has been a very interactive and organized session/ training.

    January 27, 2021

    Certified ScrumMaster® (CSM) Toronto, ON, Canada

    Sylvia Fong

    Technical Regulatory Team Member

    Hoffmann-La Roche Limited

  • Better

    Thank you so much, was very valuable.

    January 27, 2021

    Certified ScrumMaster® (CSM) Edmonton, AB, Canada

    Jae Kim

    Technical Delivery Lead

    Government of Alberta

  • Better

    The 2-day CSM workshop provided great insights on scrum master role and their dynamic in a scrum team. The workshop was also great with respect to networking with other would-be scrum masters.

    January 27, 2021

    Certified ScrumMaster® (CSM) Brampton, ON, Canada

    Snehal Darne

    Submission Manager - Pharma Technical Regulatory

    Roche Canada

  • Better

    This was a solid course on the Scrum Master role. Really enjoyed it.

    January 13, 2021

    Certified ScrumMaster® (CSM) Mississauga, ON, Canada

    DAVID MCKENZIE

    IT Project Manager

    Sun Life

  • Better

    The Certified Scrum Master was both challenging and very interesting training course that I had during these two days. I could both learn and apply Scrum framework in a simulation. This could give a picture and a real life experience that makes learning process interesting and effective.

    January 13, 2021

    Certified ScrumMaster® (CSM) Armenia

    Mariam Nazaryan

    Business Consultant

    ACBA Bank OJSC

  • Better

    This Certified Scrum Master is recommended to anyone looking for Product development. Agile training. Mishkin and Jerry are great instructors, light weight learning and interactive.

    January 13, 2021

    Certified ScrumMaster® (CSM) Markham, ON, Canada

    Muhammad Rafay Zia

    n/a

    unemployed right now

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